Sprint announced that if the settlement is reached, the carrier will provide customers all necessary codes to unlock their handsets for use on other carrier networks. But wait , that’s not all , Sprint also declared that beside of unlocking the phones they will also begin training its customer service reps on how to connect non-Sprint phones to its network.

Sprint made this offer as part of the proposed settlement of a California class-action lawsuit, filed last year, accusing the company of anticompetitive practices.
The plaintiffs claimed the software “lock” forced customers wanting to switch carriers to have to buy a new phone, throwing up a barrier to competition. A similar lawsuit was filed in Palm Beach County, Fla., and is covered by the proposed settlement.

The big problem at Sprint is that a locked phone won’t be able to make calls when a customer leaves a carrier, they are unable to use it on a new carrier unless it is unlocked. So people are forced to buy a new phone and sign up for new service. Is that fair?
Somebody from Sprint said the carrier would provide the unlock codes once a departing customer’s bill is paid. Well, that’s fair.

I am sure that unlocking the phones won’t make Sprint happy at all , but if that’s the right thing to do , and the lawsuit force them ,they should provide the codes asap without argueing.